Problems with processing Twint payments and top-ups

Incident Report for KUARIO

Resolved

Issue with Twint are solved.

Posted Nov 25, 2024 - 14:14 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 25, 2024 - 13:55 CET

Investigating

We are currently experiencing problems processing Twint payments and top-ups. We are investigating this issue. At the moment, it is not yet clear whether this is a problem at Twint or whether the issue is caused at our PSP.

Posted Nov 18, 2024 - 11:03 CET

This incident affected: Services (Personal portal, KUARIO Apps) and KUARIO Platform (Payment API).