Identified - We are currently experiencing issues with direct Twint payments on printers. Top-ups with Twint are working fine and can be used as a workaround.
Mar 06, 2026 - 18:35 CET
KUARIO Platform Partial Outage
90 days ago
99.92 % uptime
Today
Main API Operational
90 days ago
99.99 % uptime
Today
Payment API Partial Outage
90 days ago
99.69 % uptime
Today
Print API Operational
90 days ago
99.87 % uptime
Today
Monitoring API Operational
90 days ago
99.99 % uptime
Today
Scan API Operational
90 days ago
99.99 % uptime
Today
Import API Operational
90 days ago
99.99 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Business Portal Operational
90 days ago
99.99 % uptime
Today
Personal portal Operational
90 days ago
99.99 % uptime
Today
KUARIO Website Operational
90 days ago
100.0 % uptime
Today
KUARIO Apps Operational
90 days ago
99.99 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
E-Mail service Operational
90 days ago
100.0 % uptime
Today
MQTT Service Operational
90 days ago
100.0 % uptime
Today
App notification service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 7, 2026

No incidents reported today.

Mar 6, 2026

Unresolved incident: Issues with Twint payments on printer.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 15:30 CET
Verifying - Verification is currently underway for the maintenance items.
Mar 4, 14:33 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:30 CET
Scheduled - We are adding new functionality to the KUARIO platform. The platform will be available in the meantime.
Mar 4, 14:25 CET
Completed - The scheduled maintenance has been completed.
Mar 4, 12:45 CET
Verifying - Verification is currently underway for the maintenance items.
Mar 4, 11:55 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 11:45 CET
Scheduled - We are adding new functionality to the KUARIO platform. The platform will be available in the meantime.
Mar 4, 11:42 CET
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Resolved - KUARIO has released version 3.5.5 of the KUARIO MFP Kiosk for Ricoh, resolving installation issues encountered on several newer Ricoh models. The latest version is now available for download from our website.
Feb 27, 18:58 CET
Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 14:45 CET
Verifying - Verification is currently underway for the maintenance items.
Feb 26, 13:53 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 13:45 CET
Scheduled - We are adding new functionality to the KUARIO platform. The platform will be available in the meantime.
Feb 26, 13:43 CET
Feb 25, 2026
Completed - The scheduled maintenance has been completed.
Feb 25, 11:40 CET
Verifying - Verification is currently underway for the maintenance items.
Feb 25, 11:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 10:40 CET
Scheduled - We are adding new functionality to the KUARIO platform. The platform will be available in the meantime.
Feb 25, 10:38 CET
Resolved - The issue with our payment provider has been resolved. Twint payments can once again be made on Ricoh MFPs.
Feb 25, 07:20 CET
Investigating - We are currently experiencing a Service Disruption regarding TWINT payments with RICOH MFP Kiosk.
We are investigating the issue.

Feb 24, 17:03 CET
Feb 24, 2026
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.