Identified - We are currently experiencing issues with direct Twint payments on printers. Top-ups with Twint are working fine and can be used as a workaround.
Mar 06, 2026 - 18:35 CET
KUARIO Platform
Partial Outage
90 days ago
99.92
% uptime
Today
Main API
Operational
90 days ago
99.99
% uptime
Today
Payment API
Partial Outage
90 days ago
99.69
% uptime
Today
Print API
Operational
90 days ago
99.87
% uptime
Today
Monitoring API
Operational
90 days ago
99.99
% uptime
Today
Scan API
Operational
90 days ago
99.99
% uptime
Today
Import API
Operational
90 days ago
99.99
% uptime
Today
Services
Operational
90 days ago
99.99
% uptime
Today
Business Portal
Operational
90 days ago
99.99
% uptime
Today
Personal portal
Operational
90 days ago
99.99
% uptime
Today
KUARIO Website
Operational
90 days ago
100.0
% uptime
Today
KUARIO Apps
Operational
90 days ago
99.99
% uptime
Today
Messaging
Operational
90 days ago
100.0
% uptime
Today
E-Mail service
Operational
90 days ago
100.0
% uptime
Today
MQTT Service
Operational
90 days ago
100.0
% uptime
Today
App notification service
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 7, 2026
No incidents reported today.
Mar 6, 2026
Unresolved incident: Issues with Twint payments on printer.
Resolved -
KUARIO has released version 3.5.5 of the KUARIO MFP Kiosk for Ricoh, resolving installation issues encountered on several newer Ricoh models. The latest version is now available for download from our website.
Feb 27, 18:58 CET
Resolved -
The issue with our payment provider has been resolved. Twint payments can once again be made on Ricoh MFPs.
Feb 25, 07:20 CET
Investigating -
We are currently experiencing a Service Disruption regarding TWINT payments with RICOH MFP Kiosk. We are investigating the issue.
Feb 24, 17:03 CET