All Systems Operational

Uptime over the past 90 days. View historical uptime.
KUARIO Platform Operational
Main API Operational
Payment API Operational
Print API Operational
Monitoring API Operational
Scan API Operational
Import API Operational
Services Operational
Business Portal Operational
Personal portal Operational
KUARIO Website Operational
KUARIO Apps Operational
Messaging Operational
E-Mail service Operational
MQTT Service Operational
App notification service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 21, 2026

Institution login unavailable – precautionary measures after PHP security advisory
Resolved - This incident has been resolved.
Oct 21, 18:41 CEST
Investigating - On 20 October 2026 the PHP project announced a critical security update, due on 21 October. PHP is software that runs a large share of websites and online services worldwide. Many organizations are taking precautions while they wait for the fix and install it.

KUARIO has taken its public website offline as a precaution. At the same time, SURFconext, which handles institution login for us, has taken its servers offline. As a result, you cannot sign in with an institution account at the moment.

Payment terminals, card and app payments, and all transactions are not affected and keep running normally. Only signing in with an institution account is unavailable.

We are monitoring the situation and will post an update as soon as institution login works again. SURF publishes its own updates on SURFconext through its status channels.
Oct 21, 13:11 CEST
kuario.com website temporarily offline – precautionary security maintenance
Resolved - This incident has been resolved.
Oct 21, 18:25 CEST
Investigating - On 20 October 2026 the PHP project announced a critical security release, scheduled for 21 October. PHP is a widely used component that powers our public website. As a precaution, we have taken kuario.com and its language sites (de, nl, es, pt, fr) offline while we make sure our website is fully protected.

This affects only our public website. KUARIO payment terminals, the KUARIO platform and apps, and all customer transactions are not affected and keep running normally.

We see no sign that our website has been compromised. We will bring it back online once the work is done and will post an update here.

If you need help in the meantime, contact support at [support email / phone].
Oct 21, 12:15 CEST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

KUARIO Platform update
Completed - The scheduled maintenance has been completed.
Oct 16, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 14:00 CEST
Scheduled - We are adding new functionality to the KUARIO platform. The platform will be available in the meantime.
Oct 16, 13:59 CEST
KUARIO Platform update
Completed - The scheduled maintenance has been completed.
Oct 16, 09:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 08:05 CEST
Scheduled - We are adding new functionality to the KUARIO platform. The platform will be available in the meantime.
Oct 16, 08:04 CEST

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

KUARIO Platform update
Completed - The scheduled maintenance has been completed.
Oct 9, 12:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 11:10 CEST
Scheduled - We are adding new functionality to the KUARIO platform. The platform will be available in the meantime.
Oct 9, 11:06 CEST

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

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