User Login issues

Incident Report for KUARIO

Resolved

The User Login issues have been resolved. Please update KUARIO on your Android and iOS devices.

Posted May 21, 2026 - 17:07 CEST

Update

The updated app for Android devices, which contains the fix is live. Please update KUARIO on your Android device as soon as possible.

Posted May 21, 2026 - 14:43 CEST

Monitoring

We applied a fix to the User website (login.kuario.com). The update for the Android and iOS apps is submitted to the app stores and will be available in a few hours.

Posted May 21, 2026 - 12:12 CEST

Identified

The issue has been identified, and we are working on a fix.

Posted May 21, 2026 - 10:35 CEST

This incident affected: Services (Personal portal, KUARIO Apps).